Terms of service
Welcome to MYTHIVRA.
These Terms of Service (“Terms”) describe the rules and conditions that apply when you access or use www.mythivra.com (the “Site”) and purchase products from us.
The Site is operated by:
Suzhou H-pick Supply Chain Co., Ltd.
Room 3901, No. 33 Xinggui Street,
Suzhou Industrial Park, Jiangsu Province, China
Throughout these Terms, the words “we,” “us,” and “our” refer to MYTHIVRA and its operating company, Suzhou H-pick Supply Chain Co Ltd.
By accessing our Site or purchasing products from us, you agree to these Terms of Service and all applicable policies referenced on our website.
If you do not agree with these Terms, please do not use our Site or services.
1. Use of Our Website
You may use our Site only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Site for fraudulent or illegal activities
- Attempt to interfere with website security or operation
- Upload harmful software, viruses, or malicious code
- Misuse website content or intellectual property
We reserve the right to restrict access to our Site if we believe a user has violated these Terms.
2. Products and Services
MYTHIVRA provides beauty products and related consumer goods through our online store.
We make reasonable efforts to ensure product descriptions, images, colors, and information displayed on our Site are accurate.
However:
- Product colors may vary depending on your device settings.
- Product availability may change without notice.
- We do not guarantee that all information on the Site is always complete, current, or error-free.
If an error occurs regarding product information, pricing, or availability, we reserve the right to correct the information or cancel affected orders where permitted by applicable law.
3. Orders and Payment
When you place an order through our Site, you agree to provide accurate and complete information.
We reserve the right to:
- Accept or decline orders
- Limit order quantities
- Cancel orders where necessary
Orders are considered confirmed after payment has been successfully processed and an order confirmation has been sent.
Payment information is processed securely through available payment providers. We do not directly store complete payment card information on our servers.
4. Pricing and Availability
Product prices and availability may change at any time.
Prices shown on the Site are the prices applicable at the time of purchase unless otherwise stated.
We reserve the right to correct pricing errors or update product information when necessary.
5. Shipping and Delivery
Shipping and delivery information is described in our Shipping & Delivery Policy.
Delivery times are estimates and may be affected by:
- Carrier delays
- Customs procedures
- Weather conditions
- Holidays
- Other circumstances outside our reasonable control
Please ensure that your shipping information is accurate before completing your order.
6. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Please review the policy before purchasing.
If you have questions regarding a return, refund, damaged item, or missing order item, please contact:
7. Intellectual Property
All content on this Site, including but not limited to:
- Brand name
- Logos
- Images
- Product descriptions
- Website content
is owned by or licensed to MYTHIVRA and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use our content without prior written permission.
8. Third-Party Services and Links
Our Site may contain links or services provided by third parties.
We are not responsible for the content, privacy practices, or operations of third-party websites.
Your use of third-party services is subject to their own terms and policies.
9. Personal Information
Your use of our Site is also governed by our Privacy Policy.
By using our Site, you acknowledge that your information may be collected and processed as described in our Privacy Policy.
10. Limitation of Liability
To the maximum extent permitted by applicable law, MYTHIVRA and Suzhou H-pick Supply Chain Co Ltd shall not be responsible for indirect, incidental, or consequential losses arising from your use of our Site or products.
Nothing in these Terms limits any rights or protections that cannot legally be excluded.
11. Changes to These Terms
We may update these Terms from time to time due to changes in our business practices, services, or legal requirements.
Updated versions will be posted on this page with the revised effective date.
Your continued use of the Site after changes are posted means you accept the updated Terms.
12. Governing Law
These Terms shall be governed and interpreted in accordance with applicable laws of the jurisdiction where Suzhou H-pick Supply Chain Co Ltd is established, without affecting any mandatory consumer protection rights that may apply in your location.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
MYTHIVRA Customer Support
Operated by:
Suzhou H-pick Supply Chain Co., Ltd.
Address:
Room 3901, No. 33 Xinggui Street,
Suzhou Industrial Park, Jiangsu Province, China
Email:
support@mythivra.com